Home / About us

About ExploreGlobal

An independent company registered in Bangladesh. We designed ONE Card, and we sell and service it from our head office in Malibagh, Dhaka.

What we do

We sell ONE Card through agents who live in the districts they serve, and directly from our office. When a card holder is admitted to hospital, we help them put the claim together and follow it until it is paid.

We do not carry the insurance risk ourselves. Our insurer, Zenith Islami Life Insurance PLC, regulated by the Insurance Development and Regulatory Authority of Bangladesh (IDRA), provides the cover and assesses every claim. Part of what you pay for the card is that insurer's premium.

The rest is ours: the agents, the app, the printed card, and the people who answer when you write to us.

How we work with agents

Every agent passes an identity check before they can sell a card. Agents earn a commission on each card they sell, paid monthly to a mobile wallet or bank account, and they are promoted on written targets that are the same for everyone.

Agents are not paid for recruiting other agents; commission comes only from card sales. Agents cannot change prices: a card costs the same from every agent and from us. Each agent has a page with their name, photo and phone number, so customers can check they are genuine.

Our vision and mission

We are committed to serving people with long-term health and economic protection, empowering communities through superior services, sustainable growth, and positive contributions to the national economy.

Our vision
Ensure long-term health and economic protection, build high-quality distribution partners, understand the needs of our people, and offer superior services while promoting sustainable growth.
Our mission
Achieve sustainable business growth with transparency, provide accessible healthcare, financial security, and employment opportunities, while contributing positively to the national economy.
Our values
- Transparency. One price for every card, from every agent and from us.
- Fairness. The same written targets for every agent.
- Care. We follow every claim until it is settled.
- Integrity. We say what a card does not cover as clearly as what it does.